Web Hosting Reviews > Comparison > Support Comparison - TOP Hosts
Reliable technical support is one of the most important part of web hosting service. Would you like to know which company provides the quickest customer support? Our test helps you to find the answer...
We sent 3 questions in 3 days (stupid questions like "I forgot my password, what shell I do?" which can be answered quickly). And here you can see how quickly we got the response.
| Web Hosting Provider | Test 1 | Test 2 | Test 3 | Average response time |
|---|---|---|---|---|
| Apollo Hosting | 0:09 | 0:20 | 0:14 | 0:14 |
| Blue Host | 0:06 | 0:08 | 0:04 | 0:06 |
| BlueFish Hosting | 0:09 | 0:15 | 0:28 | 0:17 |
| Dot5hosting | 0:14 | 0:14 | 0:12 | 0:13 |
| Globat | 0:03 | 0:22 | 0:12 | 0:12 |
| HostGator | 0:13 | 0:12 | 0:12 | 0:12 |
| Inmotion Hosting | 0:15 | 0:14 | 0:20 | 0:16 |
| iPowerWeb | 0:15 | 0:20 | 0:14 | 0:16 |
| IX Web Hosting | 0:06 | 0:21 | 0:10 | 0:12 |
| Lunarpages | 0:03 | 0:14 | 0:12 | 0:10 |
| Marble Host | 0:07 | 0:03 | 0:05 | 0:05 |
| midPhase | 0:06 | 0:18 | 0:09 | 0:11 |
| PowWeb Hosting | 0:24 | 0:17 | 0:05 | 0:15 |
| StartLogic | 0:15 | 0:23 | 0:10 | 0:16 |
| Website Source | 0:10 | 0:23 | 0:08 | 0:14 |
| Yahoo Hosting | 0:10 | 0:13 | 0:18 | 0:14 |
Test Methodology
- We tested the customer support reliability of web hosting providers listed in our directory. We sent them 3 different questions in 3 days (each day 1 question).
- The questions was always sent in the same time.
- The data in the table are in hh:mm format.